Managed Services in Software Quality Assurance

The role of QA (quality assurance) is important in the software development life cycle. This is because the consequences of releasing poorly tested or defective software into the market can result in revenue loss since the software does not satisfy the end users.

Software quality assurance is of crucial importance to ensure applications and systems perform as expected. Software QA can help companies meet business objectives and provide seamless continuity.

However, many organizations face a lot of challenges in achieving the desired level of quality in their software. Some of these challenges are:

  • They may need to invest in various types of resources to set up a quality assurance team which is expensive.
  • Software applications meeting industry standards and requirement for quality.
  • Expertise, test environments, test wares and rigorous/exhaustive testing are expensive and requires time.
  • An inability to rely on software developers to test as they may not have the zeal and time to do the required rigorous testing.


As a result of all these challenges, there is a need to outsource quality assurance so that organizations can deliver high quality while also reducing cost. This is where managed testing services come into play. Adopting managed testing techniques work at lower cost and with increased efficiencies. Managed quality assurance services to cover all activities in a test project, including the entire testing process.


At the beginning, the customer and service provider discuss the “what”, “when”, “who” and “how” the project will be implemented. Managed testing is recommended when the testing topic is complex and requires coordinating several parties, all of which require resources and expertise that the client may not have. So, organizations tend to outsource their quality assurance and software testing.

Adopting managed QA and testing services has a lot of importance which includes:

  • Business Understanding and Domain Expertise

Managed testing service providers in quality assurance demonstrate business knowledge, domain expertise, and technology understanding. This is vital to ensure activities are carried out correctly and that industry-standard and domain-specific best practices and guidelines are adhered to.

  • Well-Equipped and Skilled Teams

Managed QA testing service providers can draw from well-defined and established test procedure. They have a team of skilled work experience in testing. They also have a talent pool of resources in every niche of skillsets required in testing. They are also invested in continually upgrading to the latest and best testing tools and technologies. This further strengthens the quality of their work.

  • Flexible and Responsive Teams

Managed testing service providers can scale their teams up or down based on evolving requirements. This helps to  costs in check so your organization functions in a lean and agile manner. The market is constantly changing, and a quality assurance team can responsively adapt to market dynamics.

They can reduce the time-to-market for new features or versions of your software. And with their seasoned quality assurance skills, managed service providers teams offer efficiency. Under a managed services engagement, the vendor is encouraged to use the best resources and most efficient team to solve a problem within the given parameters. The customer does not have to do resume selection and candidate interviews.

  • Reduced Overall Costs

Organizations have reduced overall costs just by leveraging managed qa (quality assurance) services. They accomplish this by leveraging the services of offshore testing teams that plan for testing activity in the most efficient and optimized manner. Apart from bringing down costs with offshore testing centers, organizations also achieve greater productivity with each business day resulting in shorter timelines to product launch.

In a nutshell, managed quality assurance service is the solution for clients who want to transform their testing function and achieve high-quality systems cost-effectively, without the expense of large overheads.

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